Create your account
Create your storage account in the English portal.
Storage subscriptions and hotel delivery requests in English
Keep your board bag in Japan between trips, manage delivery requests online, and receive written support in English when plans change.
From account setup to warehouse confirmation
Create your storage account in the English portal.
Select the annual or monthly storage plan that fits your season and complete checkout.
Ship your ski or snowboard bag by hotel front desk handoff or Takkyubin.
Make sure the gear is fully dry before packing it into your board bag.
Upload the shipping slip and a gear photo so the warehouse team can match your package.
We receive the bag, confirm the inbound record, and store it for your next trip.
Request outbound shipping when you are ready to ride again
Contact written support for cancellations or changesOpen the storage portal and sign in with your account.
Fill in the recipient name, check-in date, hotel name, and hotel address.
Storage includes one outbound shipment. Extra charges only apply if the route needs an additional fee.
The board bag is taken out of storage and handed over to the carrier for delivery.
We send a storage email in English with the dispatch confirmation and tracking reference when available.
Your gear arrives at the hotel you selected so it is ready for check-in day.
Log in, subscribe, upload inbound details, and request hotel delivery in one place.
Ski lessons are currently available in Mandarin, Cantonese, and Japanese only. English ski lessons are not available at this time. For English-speaking customers, we currently provide gear storage and written support only.