Contact storage support

Written English support is available for storage subscriptions, hotel delivery requests, and account issues.

Support channels

Email or LINE works best for storage-related questions

Email

hi@danban.fan

Best for storage setup, account questions, delivery changes, and follow-up after a carrier delay.

Send Email

LINE

Scan the QR code to add us on LINE for written support.

Save the image or scan it directly from your phone.

Ski lessons are currently available in Mandarin, Cantonese, and Japanese only. English ski lessons are not available at this time. For English-speaking customers, we currently provide gear storage and written support only.